San Jose, CA 95132|
nita @ mukherjee.net
Network engineering and the design, implementation and support of
core WAN and LAN infrastructure.
February 2004 - present
| Network Engineer
Part of a 3-person team that supports all corporate
network issues locally and at all remote offices. (8 domestic
fourteen international offices) Duties include:
- Testing, documentation, and ongoing rollout of Aruba networks
wireless infrastructure in production.
- Participation in network integration of recent acquisitions.
SANTA CLARA UNIVERSITY
February 2002 - January 2004
| Senior Network Engineer
Part of a small team responsible for supporting all networking
issues on the Santa Clara University campus. My duties included:
Infrastructure Design and Deployment:
- Set up BGP multihoming with Verio and SBCIS.
- Led the design effort for the campus splitDNS
- Set up and maintained bind 9 DNS servers and ISC v3 DHCP
servers under Redhat Linux 7.3.
- Participated in 3Com network core upgrade in 2002 and led core upgrade to Extreme BlackDiamond in 2003.
- Wrote Perl scripts to automate various network management tasks.
- Set up traffic policies and QoS to prioritize inbound and
outbound application traffic using Packeteer's
- Set up server load balancing on several web sites using
Extreme Networks devices.
- Tested and deployed Redline Networks SSL accelerator in
conjunction with server load balancer.
- Researched and documented possible BGP multihoming
designs for campus network.
- IP address allocation, and re-IPing of dorm subnets to
optimize route aggregation.
- Planned and configured 4 levels of rate-limiting on dorm switches.
- Maintain Extreme BlackDiamond core routers & Cisco border router.
- Identified firewall rule changes required for all
projects I was involved in.
- Set up iptables on DNS and DHCP servers running Redhat
- Configure and maintain ACLs on core routers and border router to mitigate DDOS attacks and propagation of viruses.
- Day-to-day troubleshooting, including traffic sniffing with Sniffer and tcpdump when necessary.
- Tracking down and shutting down switch ports in abuse
Planning and Project Management
- Prepared vendor comparison charts for 802.11b access
points and core routers.
- Project planning for the network core upgrade and
for all of my projects.
May 1999 - December 2001
(Network Systems Design, Product Design, and Network Design)
Initially, worked as a Network Design Engineer in the
Network Engineering group, and participated in the
network design activities necessary to support various
products within Excite@Home's @Work division.
Later, worked as a Product Design Engineer participating
in the design of residential gateway provisioning with
the @Home service, and was heavily involved in the design
and development of @Home's residential DSL product.
Most recently, worked as a Network Systems Engineer in
the Open Access Engineering group designing the
infrastructure to allow customer choice of ISP in the
Network Systems Engineer, Open Access and Systems Engineering
(February 2001 - December 2001)
- Conducted a provisioning monitoring feasibility and gap
- Led the preliminary design effort for Boston Open
Access trial in early phases.
- Set up Open Access lab equipment and tested MPLS on
- Identified usage-based monitoring and billing
requirements for Open Access product, and
evaluated vendors in that space.
- Met with leading router vendors to learn about RFC 2547
implementations. Assessed the viability of each product
as a key piece of @Home's next generation open
Product Design Engineer, Product Design Engineering
(January 2000 - January 2001)
- Led the design effort for @Home residential DSL. Worked with all the
engineering and operations groups to define and design the network
requirements. Authored the technical specifications and developed
the DSL data model in conjunction with IT.
- Met with several vendors of broadband aggregation routers and
helped to narrow down choices based on requirements.
- Planned and carried out lab testing to evaluate Redback SMS 1800 and
Nortel/Shasta routers that met product requirements.
- Investigated and compared element and subscriber management systems
from various vendors of DSL aggregation routers.
- Identified feature enhancements required
of Redback's AOS and Rhythms' Netop (subscriber management system)
for scalability and reliability.
- Participated in CLEC negotiations related to DSL.
- Wrote white paper documenting DSL vs cable technologies.
- Documented automated provisioning process for @Work HFC (cable)
and residential gateway products.
- Evaluated several dual-ethernet routers and residential gateways
for use in @Home and @Work products (Netscreen 5, Cayman, etc).
- Launched @Work HFC internet access product offering using
Netscreen 5 routers.
- Investigated network changes required in order to enable
multicasting in @Home's regional networks.
Network Design Engineer, Network Engineering
(May 1999 - Jan 2000)
- Prepared @Work RFP (Request for Proposal) responses and
evaluated cost of Cisco hardware required for networking contracts.
- Maintained the list of standard IOS images for different Cisco
devices within @Work.
- Helped design custom network access solutions for potential @Work
contracts (e.g. solutions requiring integrated firewalls, solutions
requiring DSL access for a corporate campus, etc)
CARNEGIE MELLON UNIVERSITY
August 1997 - April 1999
| Senior Network Engineer
Was a senior member in the network engineering
group. This group is responsible for operation,
troubleshooting, expansion, and maintenance of Cisco-based
campus network infrastructure serving well over 10,000
devices based on a wide variety of hardware and operating
system platforms. Duties included sharing in daily operation
and troubleshooting of network infrastructure, and
responsibility for multicast support, xDSL remote access,
network management, network monitoring, and a variety of
- Designed multicast infrastructure for campus
network and deployed multicast testbed.
- Identified and examined multicast issues relevant
to migration of the current flat, bridged network to
- Established and
maintained the internet-wide
xDSL remote access:
- Technical and administrative leadership of, and
project management for, Carnegie Mellon University
(CMU) HDSL trial. Tested and selected from amongst
several PairGain HDSL products.
- Troubleshooting for CMU/Bell Atlantic ADSL trial,
involving about 100 users using Westell modems.
- Network engineering and deployment of CMU/NPTC
(North Pittsburgh Telephone Company) ADSL trial,
involving Paradyne Hotwire MVL products. Deployment
included connection of CMU's network to NTPC network
via T1 frame relay connection via a Cisco 2514.
- Network engineering and deployment of CMU/Bell
Atlantic commercial ADSL offering, based on Westell
equipment and involving the connection of CMU's
network to Bell Atlantic via an ATM DS3 link.
- Installed CiscoWorks for Switched Internets (CWSI)
- Tested TrafficDirector with Fast Ethernet
- Installed and configured Cisco Resource
Manager to track Cisco device inventory and to
facilitate image upgrades of Catalyst switches and
various IOS devices.
Network monitoring and troubleshooting:
- Resolved problems by analyzing traffic on campus
backbone, ADSL subnets, and problem segments.
- Participated in diagnosis and resolution of
external attacks on CMU's firewall-free environment.
- Tools employed included Unix tcpdump, Solaris
snoop, and FTP Software's LANwatch for Windows 95.
- Monitored traffic trends using MRTG and Cisco's
- Identified and performed router and switch image
upgrades as necessary, both manually and via Cisco's
- Identified memory and image upgrades necessary to
bring low-end routers and switches into Year 2000
- Extended CMU's campus network to a remote
location by using a pair of Cisco 762 ISDN routers.
- Created input files for rapid, automated
snmp-based configuration of various Catalyst switches
using in-house ``snmpconf'' utility.
- Participated in evaluations of beta switch
hardware (Cisco 2916XL, 1924F).
- Documented and prepared project plans for all of
SATELLITE GROUND SYSTEMS
September 1996 - July 1997
| Network Administrator
Overhauled, documented, and subsequently maintained the
mission-critical satellite control LANs serving
approximately 250 HP-UX workstations; designed and
implemented both analog and ISDN-based secure remote access
solutions; planned and coordinated development group
LAN overhaul included:
- upgrading existing coax backbone to CAT5
- switch installation (Catalyst 3000 switches)
- hub installation (HP AdvanceStack hubs) and enhancement to
provide SNMP capabilities
- installation of HP LANProbe units
- implementation of router-based access control (Cisco 2514
routers) to prevent unauthorized access
LAN maintenance included:
- creation and maintenance of LAN diagrams showing network
layout, cross-connections, and cabling
- installation of network management software for network
monitoring (HP Openview and Ciscoworks)
- administration of NCD WinCenter
Secure remote access solution included:
- installation and configuration of Cisco 2511 access server
to provide analog dialin capability
- installation and configuration of Cisco 3640 and Cisco 766
units to provide ISDN and Centrex modem dialup access
- user authentication and access management via
TACACS+ and CRYPTOCard's RB-1 token system
- installation and configuration of offsite access to
X-windows applications using Hummingbird Exceed and Xpress
Relocation planning and coordination included:
- identification of equipment and cabling requirements
- installation of new backbone router (Cisco 7204)
- subnet creation to optimize performance and provide fault
PUBLIC WORKS AND GOVERNMENT SERVICES CANADA:
GOVERNMENT TELECOMMUNICATIONS AND INFORMATICS SERVICES
July 1991 - September 1996
| Microtechnology Officer
positions: LAN Administrator, Coach, and eventually
Initially, installed and supported from scratch the first
Novell and OS/2 LANs in the National Capital Region Service
Office (NCRSO) of Government Services Canada (GSC). Built up
3 Netware LANs and 3 OS/2 LANs which eventually encompassed
about 180 workstations.
Later, promoted to `Coach' and was ultimately responsible
for all support, problem resolution, crisis handling, and
training course coordination for all LANs spanning 5 GSC
sites -- 9 Netware LANs and 3 OS/2 LANs encompassing about
Finally, moved laterally to a `Mentor' position
allowing for greater technical involvement in my work. Led a
team responsible for all LANs in the largest GSC cheque
production site (NCRSO) in Canada. Was responsible for LANs
encompassing approximately 400 machines, including critical
non-stop cheque production LANs which required 24-hr on-call
Microtechnology Officer, Mentor
July 1995 - September 1996
- Administered three critical Netware 3.1x LANs, one
non-stop IBM OS/2 Cheque Production LAN, and IBM SNA
- Guided a team of 6 technical support officers.
- Provided theoretical and hands-on training to team
- Coordinated, prioritized, and monitored
distribution and completion of projects and tasks at
- Evaluated LAN hardware and software for all 5
Ottawa GSC sites.
- Implemented fault tolerance for all Netware LANs
(various levels, including SFT 2.5 primary/backup
servers, SFT 2 duplexing, and SFT 1 mirroring).
- Documented contingency planning procedures.
Microtechnology Officer, Coach
March 1994 - June 1995
- Standardized technical processes at all sites.
- Identified and coordinated all training activities
for all technical support officers within the team.
- Coordinated all project activities at all sites.
- Acted as a contact for crisis situations.
- Provided assistance and coordination to mentors at
- Interviewed people to recruit new technical support staff.
- Performed ring splits to accommodate growth and optimize
- Developed a Gupta SQL Windows application to
monitor skills and co-ordinate training for
individuals within the Production-LAN Support Group.
Microtechnology Officer, LAN Administrator
July 1991 - March 1994
- Installed, maintained, diagnosed problems with,
and was involved in the administration of several
Token Ring and Ethernet Netware LANs.
- Provided enduser support and technical support of
diverse networked hardware, software and applications
linked in a WAN environment.
- Was involved in the installation and
troubleshooting of a Cubix dialin communications
server at the RCMP (Royal Canadian Mounted Police)
- Promoted to Microtechnology Officer, Coach in March 1994.
Certification and Education
|CERTIFICATION: CheckPoint Certified Security Administrator
|CERTIFICATION: Cisco Certified Network Associate (CCNA)
CERTIFICATION: Novell Certified Network Engineer (CNE)
PROFESSIONAL TRAINING COURSES
1991 - 1996
Technical Courses (Various Institutions):
Soft Skills Courses (Public Service Commission, Canada):
- Total of 14 courses, including HP-UX 10.x, Netware 4.x,
TCP/IP, Routing/Bridging, Network Security, High Performance
- Project Management; Time Management for Managers
and Professionals; Negotiating Skills; Coaching
Skills; Career Management; Consulting Process
UNIVERSITY OF OTTAWA
1987 - 1991
Graduated with honors. Bachelor of Science (B.Sc.) degree in
Wide range of routers (e.g., 6509, 75xx, 72xx, 251x, 4700,
3640, 76x), switches (e.g., 5000, 290x, 29xxXL, 19xx,
28xx, 3000), firewall (PIX), and VPN concentrators (30xx)
Extreme BlackDiamond routers & Summit switches,
HP products, e.g. HP AdvanceStack hubs; Bay Networks
Ethernet, Fast Ethernet, Token Ring, VLANs, 802.1q VLANs,
ADSL, wireless (802.11b), HDSL, Frame Relay, ATM, ISDN,
site-to-site and remote access VPNs.
100baseT, 100baseF, 10baseT, 10base2
layer 3 (IP, IPX), routing (RIP, RIPv2,
OSPF, BGP4), multicast (PIM, DVMRP), group management
(IGMP, IGMPv2, CGMP)
Cisco IOS through version 12.0, Netware 3.1x, Netware 4.x
CiscoWorks for Switched Internets, Cisco Resource
Manager, HP Openview, Netware Mgmt System (NMS), Cricket
tcpdump, sniffer, LANwatch, snoop, switch probes, protocol
analyzers Fluke Enterprise LANMeter, kismet
open source tools (e.g. ntop, nettop), cisco netflow
Bind 9, Cisco Network Registrar, ISC DHCP server
Redhat Linux, Windows 98/95, Windows XP, MS-DOS, UNIX
variants (Solaris 2.5, SunOS, HP-UX 9 and 10)
- I am a legal permanent resident of the United States,
and I am a citizen of Canada.
- I am a native speaker of English, and am also fluent in
spoken and written French and in spoken Bengali.